Updated on 16, August 2022
The Tangerine Group of companies collectively referred to as (“Tangerine”, the “Group”, or “We”) values your Personal Data and we are committed to protecting your privacy whenever you interact with us. Please read this Privacy Notice (Notice) to understand our policies, processes, and procedures regarding the processing of your personal data.
By this Notice, we explain to you how your Personal Data is collected, used, managed and transferred by Tangerine and also explain how you can update your Personal Data with us and exercise your rights in respect of the Personal Data provided to us.
We collect Personal Data that you give to us, for example, where you create an account with us, request for further information about our product, fill a form, apply for a job through our website or you subscribe to newsletters on our website.
We may process your Personal Data to communicate with you (including sending marketing or promotional materials to you), provide you with further information about our products and how we can serve you better, respond to your purchase orders or requests; process your application for employment with Tangerine or to fulfil our contractual obligations to you. We may also process your Personal Data to comply with provisions of applicable laws.
The personal data we collect from our customers and how we collect it depends on the services that our customers subscribe to, how they use our services and how they interact or interface with us. This also applies to persons who are not customers of Tangerine but have interacted with Tangerine. We may also obtain your personal data from a third party with permission to share it with us.
The processing of personal data shall be lawful if at least one of the following applies:
Please note that Tangerine Africa can rely on Legitimate Business Interest where it processes personal data of Non-Nigerians, UK nationals, residents in the European region and other countries where Legitimate Business Interest is a recognized legal basis for processing personal data.
Where processing of Personal Data is based on consent, We shall obtain the requisite consent at the time of collection of the Personal Data. You can control your data protection rights, by contacting Tangerine. In certain instances, your ability to control your personal data will be limited, as required or permitted by applicable law. Access or control of your personal data will be dependent on the services or products you use. For example, you can choose if you wish to receive our promotional emails, newsletters, SMS messages, etc.
We respect your privacy, and we limit disclosure of your Personal Data to third parties. We do not sell, give or trade any Personal Data that We obtain from you to any third party for data mining or marketing purposes. However, We may share your Personal Data with companies within Tangerine, and certain service providers engaged by us to provide services to Tangerine subject to appropriate data security and protection. In addition, We may transfer your Personal Data to countries outside Nigeria, the EEA or the UK. In such cases, we will take reasonable steps to ensure that your personal information is treated securely, and the means of transfer shall provide adequate safeguards, for example using Standard Contractual Clauses as approved by the NDPR, the UK GDPR and/or the EU GDPR.
We may also share your information where there is a regulatory or statutory obligation to disclose such Personal Data in accordance with provisions of applicable laws.
We take security of your Personal Data seriously and We make every effort to keep your Personal Data secure. We have put in place technological and organizational procedures, including requiring our staff and any third parties who carry out any work on our behalf to comply with appropriate security standards in order to protect your Personal Data.
We take appropriate measures to ensure that your Personal Data is only processed for the minimum period necessary in line with the purposes set out in this Notice or as required by applicable laws, until a time it is no longer required or has no use. Once your Personal Data is no longer required, We destroy it in a safe and secure manner.
Tangerine collects Personal Data only for the purposes identified in this Policy and such information cannot be reused for any other purpose that is incompatible with the original purpose.
You can exercise the following rights with respect to your Personal Data with Tangerine:
If you wish to exercise any of these rights, you may contact our Data Protection Officer (DPO) using the contact details provided below. You also have the right to complain to the Information Commissioner’s Office (ICO) and the National Information Technology Development Agency (NITDA) if you believe that we have violated your privacy rights.